Privacy Policy

Effective Date: February 19, 2025

1. Introduction

Welcome to Digital Customhive! We’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, digital.customhive.in, and use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we handle your data.

2. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: This includes details like your name, email address, phone number, and payment information when you create an account, make a purchase, or contact us for support.
  • Usage Data: We automatically collect information about how you interact with our website. This includes your IP address, browser type, referring/exit pages, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our site and remember certain information. These help us personalize your experience and understand how you use our website.

3. How We Use Your Information

We use the information we collect for various purposes:

  • Processing Transactions: To process your orders and deliver the digital products you purchase.
  • Communication: To communicate with you, including responding to your inquiries and providing updates on your orders and account.
  • Website Improvement: To analyze how you use our website and make improvements to our products, services, and overall user experience.
  • Marketing (with your consent): To send you promotional materials or other information we think may be of interest to you. You’ll always have the option to opt out of receiving these communications.

4. Sharing Your Information

We value your privacy and do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you (e.g., payment processors, email marketing platforms). These providers are contractually obligated to protect your information.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

5. Security of Your Information

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, firewalls, and secure server environments. However, please remember that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: The right to request that we delete your personal information under certain circumstances.
  • Restriction of Processing: The right to restrict the processing of your personal information under certain circumstances.
  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

We’re always happy to help!